I personally prepare and ship every order with care from my studio in France.

All orders are shipped with a tracked and insured shipping service whenever available.

ADDRESS CHANGES

If you need to change your shipping address, please contact me within 24 hours of placing your order. Once an order has been dispatched from the studio, I am unable to modify the delivery address.

CUSTOMS DUTIES AND TAXES

Orders shipped outside the European Union may be subject to import duties, taxes or other customs fees imposed by the destination country.

These charges are the responsibility of the customer and are not included in the purchase price or shipping costs.

If customs fees are refused and the parcel is returned to me, I will refund the value of the item once it has been received back in its original condition, excluding the original shipping costs.

CUSTOMS DECLARATION

All shipments are declared at their actual purchase value. Under no circumstances will customs documents be altered or falsified.